Privacy and Cookie Policy

Privacy Policy

At Mr Paper, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to mrpaper@mrpaper.co.uk or by writing to Mr Paper Ltd, Unit 14, Drewitt Industrial Estate, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW. Alternatively, you can call us on 0800 195 4453.

Who are we?

Mr Paper is a Limited Company (Number 05071658) Our Registered Address is Mr Paper Ltd, C/O Stephenson & Company, Austin House, 43 Poole Road, Bournemouth, BH4 9DN.

How do we collect information from you?

We obtain information about you when you use our website or call us, for example, when you place an order or contact us about our products and services.

What type of information is collected from you?

The personal information we collect might include your Company Name, name, address, email address, IP address, and information regarding what pages are accessed and when. Your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about special offers or products and services that may be of interest to you.
  • send you updates for your order delivery through our carriers system if you have provided us with a mobile telephone number.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example paying and reclaiming VAT and Tax information). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Please be reassured that we will not release your information to outside third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with

When you are using our secure online payment pages, your payment is processed by Elavon (a third party payment processor) who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Payments made using PayPal Pay in 3 (a trading name of PayPal UK Ltd) are processed on the PayPal Website and we do not have any access to your data.

This Website uses Google Advertising & Microsoft Advertising conversion tracking on certain pages if you come into our Website from advertisements on their Websites which helps us to know which of our advertisements are working successfully. It also uses Google CAPTCHA & reCAPTCHA, Google Tag Manager, Google Analytics 4, SendinBlue Marketing Automation, Trustpilot Automatic Feedback Service and a Contact Form.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us please let us know by email to mrpaper@mrpaper.co.uk or by writing to Mr Paper Ltd, Unit 14, Drewitt Industrial Estate, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW. Alternatively, you can call us on 0800 195 4453.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email to mrpaper@mrpaper.co.uk or telephone on 0800 195 4453

How you can access and update your information

The accuracy of your information is important to us. You can update your information at any time by logging into your online account on our Website or please let us know by email to mrpaper@mrpaper.co.uk or by writing to Mr Paper Ltd, Unit 14, Drewitt Industrial Estate, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW. Alternatively, you can call us on 0800 195 4453.

You have the right to ask for a copy of the information Mr Paper holds about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software: 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear at the top or bottom of web browsers such as Chrome, Firefox, Microsoft Edge, Opera or Microsoft Internet Explorer.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of 'cookies'

Like many other websites, the Mr Paper website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

List of cookies we collect

The table below lists the cookies we collect and what information they store. 

Cookie Name

Cookie Description

trustedsite_visit

Set by McAfee for website security

AWSALBCORS

Amazon Web Services set this cookie for load balancing

mage-messages

Magneto sets this cookie to manage the web messages for the user

ts

PayPal sets this cookie to enable secure transactions through PayPal

ts_c

PayPal sets this cookie to make safe payments through PayPal

PHPSESSID

Stores and identifies a user's unique session ID to manage user sessions on the website

section_data_ids

Magneto sets this cookie to save the identifiers of the web sections

recently_viewed_product

Magento 2 set this cookie to store product IDs of recently viewed products for easy navigation

recently_viewed_product_previous

Magento 2 set this cookie to stores product IDs of recently viewed products for easy navigation

recently_compared_product

Magento 2 set this cookie to store information on recently compared products

recently_compared_product_previous

Magneto sets this cookie to store the data on recently compared products

product_data_storage

Magneto sets this cookie to store the product information

_GRECAPTCHA

Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks

mage-cache-storage

Magento sets this cookie for local storage of visitor-specific content that enables e-commerce functions

mage-cache-storage-section-invalidation

Magento sets this cookie for local storage of specific content sections that should be invalidated

mage-cache-sessid

Magento sets this cookie as a value, and this cookie triggers the cleanup of local cache storage

form_key

Magento sets this cookie as a security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF)

LANG

Linkedin set this cookie to set user's preferred language

tsrce

PayPal sets this cookie to enable the PayPal payment service on the website

x-pp-s

PayPal sets this cookie to process payments on the site

_gcl_au

Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services

_ga_*

Google Analytics sets this cookie to store and count page views

_ga

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report

trustedsite_tm_float_seen

TrustedSite sets this cookie to identify whether the visitor has seen the secure commerce certificate on the webpage

_gid

Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance

_uetsid

Bing Ads sets this cookie to engage with a user that has previously visited the website

_uetvid

Bing Ads sets this cookie to engage with a user that has previously visited the website

mage-translation-storage

This cookie is set by the provider Magento. This cookie is used to store translated content when requested by the user

mage-translation-file-version

This cookie is set by the provider Magento. This cookie is used to track the version of translations in local storage

_gat

Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites

l7_az

This cookie is necessary for the PayPal login function on the website

AWSALB

An application load balancer cookie set by Amazon Web Services to map the session to the target

MUID

Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations

ps_rvm_uAHB

This is required for blocking the cookie prior to obtaining user consent

pstc

This is required for blocking the cookie prior to obtaining user consent

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of the United Kingdom

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the United Kingdom (“UK”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the UK. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the UK, your information may be transferred outside the UK in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review and it was last updated in May 2024.